Who We Are

Listed below are the biographies of our Associates:

Bob Fagan, Senior Associate

Bob Fagan served as a Senior Educator (from 1987 to 2007) with the Federal Judicial Center’s (FJC) Education Division, and was responsible for developing education and training programs for court unit executives of the Federal appellate, district, bankruptcy courts, and bankruptcy administrators and their staffs, including the agendas for national conferences. His sessions covered a wide range of topics including juror management and utilization, effective management and supervisory skills, change, organizational ethics, trust, managing generational differences, effective communication, team development, strategic planning, and dealing with technology, He is a frequent speaker at national and local conferences both at the federal and state court levels. 

Bob developed and conducted numerous audio and online conferences including the online seminars on the establishment of public information and outreach programs for Michigan State University’s Judicial Administration Program. He served as co-host of the Federal Judicial Television Network’s satellite education program Court to Court and moderated numerous live broadcasts. He is a  mentor for the FJC’s Leadership Development Program for Probation and Pretrial Services, and was a  supervisor to the many college interns assigned to the Center’s Education Division.

During his fifteen years at the U.S. Department of Labor, Bob designed their executive and management development efforts, and developed and implemented policies and procedures covering the employment, compensation, appraisal, and development of Senior Executive Service Executives and Candidates. 

Bob has frequently briefed visiting foreign judges and court staff, and he has traveled to Serbia and Montenegro to provide training and lead roundtable discussions with judges and Judicial Training Center staffs. At the invitation of the Royal Thai Government Department of Labor, Bob was part of a team that traveled to Thailand to conduct a week-long session for their staff.

Bob serves on the Board of Directors for Calliope, the Pittsburgh Folk Music Society. An avid Appalachian Mountain Dulcimer player, Bob is a member of Hands All Around, a group providing original children’s music. 

He is also a very superstitious devotee of the Boston Red Sox.

Judy Roberts, Senior Associate

 Judy Roberts has been actively involved in education and training since the mid 1970s. Recently retired from over 21 years of service with the Federal Judicial Center (FJC) where she served as Assistant Division Director for Clerks Programs, she has extensive experience in designing and developing national programs for both senior executives and staff. Judy has developed innovative programs in such areas as capital case management, appellate case management, understanding generational differences, ethics, emotional intelligence, and building and maintaining trust. She was one of the creators of the Center’s Court to Court satellite broadcast series and the AO/FJC Open Space technology forums. 

In the last two years, Judy Roberts and Bob Fagan have enjoyed designing programs for the courts and associations such as Courageously Leading and Following with Your Strengths, Building Bridges of Communication, Leadership of Star Trek, Leadership of Lincoln, and Leadership Lessons from George Washington.

Judy and Bob recently conducted the elicitation sessions for the Bankruptcy Chambers’ Functional Requirements Group, working with judges to identify their future needs as part of the Next Generation CM/ECF Project. They also conducted similar sessions for the District Chambers’ Functional Requirements Group.

Prior to the FJC, Judy worked as a Senior Education Specialist for the Army and Marine Corps for six years, taught and counseled in adult education programs in Hawaii, Germany, and Korea, and also completed historical research.

Judy has a great interest in international training and has briefed many foreign judges, court administrators and staff visiting the U.S. In addition, she has worked in India with court administrator judges and traveled to Russia six times as part of a Russian/American/ Canadian partnership to standardize court curriculum for clerks of court and court personnel. She’s very proud of the finished curriculum product from that project – her copy is all in Russian!

Judy graduated cum laude in history from the University of Maryland and received her master’s degree from Boston University.

Dr. Martha G. Miller

Martha Miller, Associate, has been an academic and consultant in organizational behavior for thirty years.  She studied cross cultural communication at Harvard and completed her PhD there in 1980. In the subsequent fifteen years, she taught at Harvard, Yale and UCLA and ultimately served as Associate Dean at both Yale and UCLA’s Business Schools. 

Martha has designed and taught courses in leadership, organizational design, teambuilding and diversity. She is an expert on Microcommunication—subtle differences in nonverbal communication style between cultures—and the impact of these unconscious differences on trust, rapport and success within diverse and intercultural teams. She has worked with clients in many industries and sectors assisting them with conflict resolution, diversity, team building and leadership. Public and non-profit institutions with whom she has worked include the US Foreign Service, NASA, the Federal Judicial Center, Bankruptcy Courts, GSA, and the CDC. Private sector clients include General Electric, IBM, Hewlett-Packard, Marriott International, Merck, Citigroup, TRW Aerospace, and law firms. 

She has served as a moderator for large and small meetings and particularly enjoys keeping meetings focused, productive and brisk. This was deemed a particularly significant accomplishment in conducting faculty meetings! She continues to teach in Yale and UCLA’s Executive Programs where she receives outstanding reviews as a speaker on topics including executive presence, organization savvy, leadership, managing diversity and cross cultural communication.

Martha has two grown sons and resides in Falls Church, Virginia. She is an avid hiker and enjoys exploring the trails which run throughout the Northern Virginia area. A native of New Mexico, she also hikes in the Rockies and any other mountains whenever possible.

Richard F. (Fritz) Klein

Richard F. (Fritz) Klein, considered one of the nation's foremost Lincoln actors, makes Lincoln and his period of history come alive.  Klein was born in 1948 and raised in Southern California. He graduated from Concordia College in Ft. Wayne, Indiana in 1970 and began acting as a hobby in 1975.  The first time he was asked to portray Abraham Lincoln was in 1976 at a municipal celebration of the nation's bicentennial. He began acting full-time in 1980. Since then, the role has taken him to some 35 states for film and television, on stage, and as a motivational speaker.

He now resides in Springfield, Illinois with his wife and family, where he performs for some of the city's 500,000 annual visitors. From there he also travels to points across the nation on tours, and by special invitation.

As recently seen in the New York Times, on the History Channel, the Discovery Channel, C-Span, and USA Today, a partial list of his clients include:

14th Annual Motor Vehicle Criminal Interdiction, Intelligence
44th Repair Squadron
Abraham Lincoln Presidential Library,
Ill. Dept. of Transportation,
Illinois Dept. Of Commerce & Community Affairs,
Indiana Historical Society,
Michigan Dept of Agriculture,
National Railroad Museum,
U.S. Office of Personnel Management, Office of Communications,
Mt Rushmore National Memorial Society,
Muskingum County Republican Club,
The Pentagon,
National Security Agency,
39th Iowa Infantry,
Chicago Visitor & Convention Bureau,
American Society of Legislative Clerics and Secretaries,
Chicago Office of Fine Arts, American Assn. for Hand Surgery,
American Society of Assn. Executives,
American Academy of Achievement,
American Plastic Molding Co,.
Blue Cross Blue Shield,
Bureau of Public Debt,
Chicago Convention & Tourism,
Crime Stoppers,
Franklin Life Insurance,
Geneva Bay Center,

Gleaner Life Insurance Society,
Hasbro Toys, Historic Roscoe Village,
Hoover Library Assn,.

Illinois State Historic Preservation Agency,
Illinois Arts Council,

Illinois Dept of Natural Resources,
Illinois Reading Council,
Illinois State Library,
Indiana Chamber of Commerce, Johnston & Murphy, Kohl Wholesale, Legislative Research Unit, Louisville Arts Council
Midwest Hardware Assn.
Mt Rushmore National Park

National Assn. Extradition Officials
National Railroad Museum
Prentice - Hall Publishing
Springfield Magazine
Springfield Visitors & Convention Bureau

Tazewell Co. Bar Assn.
Truman State University
United Distillers & Vintners
University of Colorado
Wisconsin Concrete & Masonry Assn.

R. Dale Lefever, Ph.D.

Dr. Lefever's involvement in consulting and conducting training for personnel in the justice system began in 1973 with programs for the Institute of Court Management in Denver, Colorado.  Since then, he has conducted over 1,600 leadership and management development programs for judges, court administrators, prosecuting and defense attorneys, clerks, probation officers, and other participants in the justice system.  In addition to the National Center for State Courts, sponsors for these programs have included the National Association of Court Managers, the National District Attorneys Association, the Federal Judicial Center, the National Judicial College, the United States Department of Justice, the American Bar Association, the National Center for Juvenile Justice and federal and state courts at the trial and appellate levels in both the United States (all fifty states) and Canada.  His special areas of expertise are in leadership development, strategic planning, court governance, team development and the management of organizational change.

Dr. Lefever completed his doctorate in Higher Education Administration and Labor and Industrial Relations at Michigan State University in 1972.  From 1972-1975, he was Assistant Director of the Office of Medical Education at Michigan State University; from 1975-1978, he was the Associate Director of Faculty Development for the Association of American Medical Colleges in Washington, D.C.; from 1978-1982, he was the Director of Educational Development in the Department of Family Medicine at the University of Michigan Medical School; and from 1982-2006, he served as the Assistant Chair for Planning and Program Development, Department of Family Medicine, University of Michigan Medical School, Ann Arbor, Michigan.  

Dr. Lefever retired from the University of Michigan in June 2006 and was honored with an emeritus faculty appointment.

George Prentice

George Prentice has more than twenty years of management and leadership experience with state and federal government and the private sector.   He has delivered training seminars and workshops throughout the United States and worked closely with the Federal Judicial Center to develop programs for federal court employees.  An accomplished musician and songwriter, George has written and recorded two albums, which are available through iTunes.

George Prentice was appointed as Clerk of Court for the United States Bankruptcy Court, Western District of Texas, on October 1, 2003.  He had served as Chief Deputy Clerk for Texas Western since June 2001.  Mr. Prentice has also served as Clerk of Court for the United States Bankruptcy Court for the Northern District of Iowa, Trial Court Administrator for the Twentieth Judicial District of Nashville, Tennessee, and Management Analyst with the United States District Court for the District of Columbia.

Mr. Prentice has a Master’s of Justice Degree from The American University in Washington, D.C. and a Bachelor’s Degree, cum laude, in Political Science from the University of New Orleans. He is a Fellow of the Institute for Court Management’s Court Executive Development Program.  In additional to serving on several committees and working group with the Administrative Office of the United States Courts, he is currently the chair of the Bankruptcy Clerks Advisory Group to that organization.  Mr. Prentice was also on the Board of Governors for the National Conference of Bankruptcy Clerks (NCBC), served as editor of the NCBC newsletter IMPACT, and was a contributing editor to the American Bankruptcy Institute’s ABI Journal.